1. General Information
- By placing an order with Jenny’s Jerk Chicken, you agree to be bound by these terms and conditions.
- These terms are subject to change without notice. The latest version will always be available on our website or upon request.
2. Ordering Process
- Orders can be placed online, via phone, or through our delivery partners.
- Ensure all order details, including delivery address and contact information, are accurate before finalizing your order.
- We reserve the right to refuse or cancel any order at our discretion.
3. Delivery Policy
- We deliver within specified areas in the UK. Please check our delivery zones before placing an order.
- Delivery times are estimates and may vary due to traffic, weather, or other unforeseen circumstances.
- If no one is available to receive the order at the specified address, we will attempt to contact you. If delivery is unsuccessful, the order may be canceled or additional charges may apply for redelivery.
4. Payment Terms
- Payment can be made online or upon delivery, depending on your chosen method.
- We accept major credit/debit cards and cash on delivery.
- All prices include VAT and are subject to change without notice.
5. Cancellation and Refund Policy
- Orders can be canceled up to 30 minutes after placing them, provided the food preparation has not started.
- Refunds will be processed in the same method as the original payment and may take up to 7 business days.
- If there is an issue with your order (e.g., incorrect items, quality concerns), please contact us immediately, and we will resolve the matter promptly.
6. Allergies and Dietary Requirements
- If you have any allergies or dietary requirements, please inform us at the time of ordering. While we take care to avoid cross-contamination, we cannot guarantee that our food is free from allergens.
7. Contact Information
- For any questions or concerns regarding your order, please contact us at jennysjerkchicken@gmail.com.
8. Liability
- Jenny’s Jerk Chicken is not liable for any indirect, incidental, or consequential damages arising from the use of our services or the consumption of our food.
9. Governing Law
- These terms and conditions are governed by the laws of England and Wales. Any disputes will be resolved in the relevant courts of England and Wales.
Thank you for choosing Jenny’s Jerk Chicken!
